FAQ

I take approximately 2-3 business days to personalize your item/s (send your first digital proof to your e-mail).
Once you approve the design the printing/production takes approximately 3-5 business days.
Shipping within US takes another few days up to a week depending on location. Your order is shipped with USPS Flat Rate with a tracking number.

**Please allow up to 2 weeks to receive your order after you checkout.**

Shipping and processing times may be longer during major holidays.

I would be happy to accommodate a Rush order.

You can select available rush shipping and production options at checkout.

You will have an option to choose whether you want a digital proof sent to you for review before your order is printed. You can select this option before checkout.

Your proofs and any other correspondence regarding your order will be sent to your e-mail provided in time of purchase.
***Approving your proofs in time speeds up the process and will guarantee faster production and delivery.

***Please note: If you have requested a digital proof to be sent to you in time of purchase and you do not follow up with an approval within  5 days of me sending your proof to your e-mail I will process your order and will not be responsible  for any changes needed.***

Yes, I require a purchase to be before I start personalizing your item/s.

Once I sent your digital proof for approval you are allowed to make as many changes as needed until you are 100% happy with the design.

All items are digitally created by me at my home studio and then expertly printed by my printing Partners in USA. 

I have spent a lot of time researching the best small family operated printing companies to partner with and I guarantee quality and expertise in your order fullfillment. 

Absolutely! Please fill out our Contact Form below for a quote and I will be happy to discuss your idea any further.

You are responsible to provide me with all necessary and correct information for your personalized item/s and also make sure everything is correct on your digital proof.
If a mistake is made by me I will always replace your item free of charge. If the mistake is made by you I will gladly offer a discount towards your corrected item.

In occasion that your item arrives with a flaw or is damaged during transit I will gladly replace it free of charge for you. Please make sure to contact me with your concern and some pictures of the damage and I will make sure to take care of the issue.

You are always welcome to contact me after you receive your item/s with your issues and concerns and I will make sure to work with you closely to resolve any problems with your order so you have the best experience shopping with my little shop.

I sure can. Please notify me in time of placing your order or send me a message that you want a gift note included with your order with the actual note and I will gladly accommodate your request.

All orders will not include price anywhere on the package.

We accept all major credit cards thru Paypal.

You can finish your purchase and pay thru Paypal using your account or credit card.

***Do not have a Pyapal Account?

Check out as a Guest directly with your credit card… it is that easy!

We happily supply frequent discount codes to our e-mail subscribers. Want a discount code? Get an instant 15% off by clicking here.

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